Eye is an AI-powered online proctoring platform that helps educators, recruiters, and organizations conduct secure assessments. It integrates with Google Forms and can also be embedded into custom platforms via API or widget.

Eye uses event-driven AI monitoring to detect suspicious behavior during assessments — such as tab switching, multiple faces on camera, or the candidate leaving the frame. When events are detected, Eye captures evidence and logs them for administrator review. Eye does not perform continuous surveillance; it only records when meaningful events occur.

• Browser: Chrome, Firefox, Safari, or Edge (latest 2 versions)
• Camera: Working webcam (built-in or external)
• Microphone: Required if audio monitoring is enabled by the administrator
• Internet: Stable connection (minimum 1 Mbps upload)
• Device: Desktop or laptop recommended; mobile support varies by integration

No. Eye runs entirely in the browser. Candidates simply click their assessment link, allow camera access when prompted, and begin. No downloads, plugins, or special software are required.

Setting up an assessment in EYE allows you to monitor and maintain the integrity of your exams while using your existing platform. This guide walks you through creating and configuring your first assessment.

1

Log in to your EYE account.

2

Click on Assessment.

3

Click the “Add New Setting” button in the top-right corner.

4

Enter Assessment Details Provide the basic information for your assessment, including the assessment ID, title, and domain.

5

Configure Proctoring Settings Choose how you want the assessment to be monitored: facial recognition, AI proctoring, or both.

Edit or Delete an Assessment

You can edit or delete an assessment by clicking the three-dot icon next to it, as long as no candidate has taken the assessment.

Locked Assessments

Once a candidate has taken an assessment, it cannot be edited or deleted. A “Locked” label will appear next to the assessment.

What Happens Next?

Once the assessment begins, EYE will:

• Monitor candidate activity
• Capture and flag suspicious events
• Store reviewable evidence for administrators

Eye allows you to integrate your existing assessment platform, LMS, or internal system using API access.

This helps you launch proctored assessments, sync candidate data, and receive assessment results directly within your own workflow.

Access API Integration

1

Log in to your EYE dashboard.

2

Go to Settings.

3

Select API Integration.

4

Copy your API key from your API credentials.

Next, add the Eye widget to your platform using this API key — see Embedding the Eye widget below.

Eye provides a lightweight widget that runs entirely in the browser via a single script.

For the full configuration reference, payload types, and event list, visit docs.eyeproctor.com.

The widget emits real-time events you can listen to with the onEvent callback, including:

• STARTED — proctoring begins
• END_PROCTORING — proctoring ends
• SET_CONFIG — widget configuration is set
• FULLSCREEN_CHANGE — fullscreen mode changes
• EXIT_FULLSCREEN — candidate exits fullscreen
• TAB_FOCUS_CHANGE — tab focus changes
• TAB_NOT_FOCUS — candidate switches tabs or loses focus
• FACE_ABSENCE — no face detected
• MULTIPLE_FACE — multiple faces detected
• PERIODIC_SNAPSHOT — periodic snapshot captured
• SOUND_DETECTED — sound detected during the assessment
• SYSTEM_CHECK_STARTED — system checks have started
• SYSTEM_CHECK_COMPLETED — system checks completed

Domains in Eye Proctor allow you to organize and manage assessments under specific URLs (such as your institution's website or learning portal). This guide walks you through adding your first domain.

Open Settings

1

Log in to your Eye dashboard.

2

Navigate to Settings.

3

Click on Domains from the settings menu. If this is your first domain, you'll see an empty page. Click the + (plus) icon to add a new domain.

4

Enter Domain Details A pop-up window will appear. Fill in the following details:
Title – Name of the domain
URL – Website address of the domain

5

Click Add Domain or Save Your new domain will now appear in the domain list.

To remove a domain from your account:

Your profile contains your personal and company details used across Eye Proctome. This guide shows you how to edit your name, company, phone number, and email address.

Access Profile Settings

1

Log in to your Eye Proctome dashboard.

2

Click Settings.

3

Select Profile Details.

4

You can edit the following details:Full Name · Company Name · Phone Number · Email Address

5

Save Changes After making updates, click Save Changes to apply them.

Eye allows you to collaborate by inviting team members to your dashboard. You can assign roles based on their responsibilities. The Teams page has two tabs:

• Members — Shows current team members
• Invites — Where you send new invitations

Open Teams

1

Log in to your Eye dashboard.

2

Click Teams from the side nav bar.

3

Click on Invite Member.

4

Enter the team member's email address and role. Choose one of the available roles:
Assessment Provider – Can create and manage assessments
Reviewer – Can review flagged sessions and assessment activity

5

Click Send Invite The recipient will receive an email with a link to join your dashboard.

6

Track Pending Invites In the Invites tab, you can:
See pending invitations · Resend invites if expired · Cancel invites if sent by mistake

That's it! Once accepted, new members appear in the Members tab with their assigned role.

Your Eye Proctor wallet stores funds used to pay for assessments. This guide walks you through adding money to your account.

Access Billing & Payments

1

Log into Eye Proctor.

2

Click Billing in the left sidebar.

3

View Wallet Balance Your current wallet balance will be displayed at the top of the page.

4

Click Fund Wallet A payment pop-up window will appear.

5

Enter Payment Details Provide the following information:
Full Name · Email Address · Amount to fund

6

Proceed to Checkout After submitting your details, you will be redirected to the secure checkout page. Choose your preferred payment method and complete payment using your billing information.

7

Confirm Payment Once payment is successful, your wallet balance will be updated automatically.

That's it! Your wallet is now funded and ready to use for assessments.

1

Click on Start Estimate.

2

Choose Assessment Settings Select your preferred proctoring option:

• AI Proctoring – $1.49 per candidate
• AI Proctoring + Facial recognition – $2.49

3

Enter Candidate Quantity Input the number of candidates taking the assessment.

4

View Estimated Cost Your total projected cost will be calculated automatically.

The Usage Summary provides an overview of assessments completed on your account. You can view:

• Assessment title
• Number of attempts
• Proctoring settings used
• Assessment date

Access Usage Summary

1

Log in to your Eye account.

2

Click Billing in the left sidebar.

3

Scroll to the Usage Summary section.

That's it! Your usage summary helps you track consumption and plan future assessments.

Your payment history records all wallet funding transactions, including amounts paid, payment methods used, and dates. This guide shows you how to access and review your billing records.

Access Your Payments

1

Log in to Eye Proctor.

2

Click Billing in the left sidebar.

3

Review Your Transactions The payment history table displays: Date, Transaction type, Amount, Method of payment, and status.

Eye monitors only what your administrator has configured. This may include:

• Webcam activity (face presence, multiple faces)
• Screen focus (tab switching, leaving the window)
• Browser events and behavioral anomalies
• Audio activity (if enabled by the administrator)

Eye does not continuously record video. It captures moments when events occur. You will see exactly what is being monitored before the assessment begins.

How you receive your assessment depends on your administrator — Eye doesn't send invitations itself. Once you open it, the Eye widget guides you through the same setup:

• Close any other apps using your camera (Zoom, Teams, Skype).
• Click the lock icon in your browser's address bar and set Camera to "Allow."
• Refresh the assessment page.
• If using an external webcam, ensure it is properly connected.
• Try a different browser (Chrome is recommended).

Eye simply logs the event — switching tabs is recorded and added to your session timeline. There is no automatic penalty or "strict mode." If it was accidental, return to the assessment tab and continue normally; administrators can review the context of your session afterwards.

No. Eye is event-driven and does not continuously record video. It captures event-triggered webcam snapshots and audio recordings only when a monitored event occurs — never a continuous video feed. This is a core privacy principle of the platform.

Your institution does. The assessment administrator retains ownership of all assessment results; Eye processes the data on the institution's behalf.

On the hosted platform, proctoring data is retained for 1 year from the assessment date and is deletable on request — email hello@eyeproctor.com.

With self-hosted deployments, all data stays on the institution's own infrastructure and Eye has zero access — the institution controls retention entirely.

Consent is a three-step process:

• Access: Your administrator shares the assessment link or makes it available on their platform.
• Pre-assessment: A screen shows exactly what will be monitored before the assessment begins.
• Explicit consent: The candidate must click "I understand and consent" to proceed. If declined, the candidate is routed to the administrator.

Eye never records without the candidate's explicit knowledge and consent.

• Ensure the add-on is installed from the Google Workspace Marketplace.
• Refresh the form and reopen it: Extensions → EyeProctor → Settings.
• Newly installed add-ons may take a few minutes to appear in all forms.
• Verify you are signed into the same Google account used during installation.
• If your Workspace admin restricts third-party apps, ask them to whitelist EyeProctor.

• Verify the assessment access window is open and has not expired.
• Ensure the candidate is using a supported browser (Chrome, Firefox, Safari, Edge).
• Confirm the candidate allows camera access when prompted.
• Check that the assessment is not locked or expired in your Eye dashboard.
• Make sure the Google Form is published — if it's still a draft, candidates can't load it.
• Send candidates the Eye assessment link (form.eyeproctor.com/google-forms/…), not the Google Form's own URL.

• Confirm you opened EyeProctor → Settings for the form (this creates the assessment) before candidates started.
• Check that the form is linked to the correct assessment in your Eye dashboard.
• Ensure candidates completed the assessment using the shared link.
• Verify your API credentials are correct (for custom integrations).

Standard support hours: Monday – Friday, 9:00 AM – 6:00 PM UTC.

Enterprise customers: Priority support with a 4-hour SLA response time.